How pro77 collects, uses, and protects your personal information
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
pro77 ("Company", "We", "Us", "Our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website, register an account, or use our online betting and gaming services. By using pro77 services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our platform immediately.
pro77 collects various types of information to provide, maintain, and improve our services, ensure platform security, and comply with legal obligations. The categories of data we collect include:
When you register an account with pro77, we collect the following personal details:
To process deposits and withdrawals, we collect:
We automatically collect information about your interactions with our platform:
When you contact pro77 customer support or interact with our team, we retain:
pro77 processes your personal data for the following legitimate business purposes:
Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting preferences in your account settings. Transactional and security-related communications cannot be opted out of as they are essential to service operation.
pro77 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
These service providers are contractually obligated to use your data only for specified purposes and to maintain appropriate security measures. They do not have authorization to use your information for their own purposes.
We may disclose your information when required by law or in good faith belief that such action is necessary to:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our platform before your data is transferred and becomes subject to a different privacy policy.
pro77 employs industry-standard security technologies and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, you also play a critical role in protecting your account:
Important: No method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You use pro77 services at your own risk.
pro77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
While your account remains active, we retain all associated personal, financial, and gameplay data to provide ongoing services and support.
After account closure (voluntary or company-initiated), we retain certain data for legal and compliance purposes:
Once retention periods expire, we securely delete or anonymize your personal data in accordance with our data destruction protocols. Anonymized data (stripped of personally identifiable elements) may be retained indefinitely for statistical analysis.
Subject to applicable data protection laws, you have the following rights regarding your personal information:
You may request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information directly in your account settings.
You may request deletion of your personal data under certain circumstances. Note that we may be legally required to retain certain data for compliance purposes even after you request deletion.
You may request that we limit how we use your personal data in specific situations, such as while we verify data accuracy or assess the validity of a complaint.
You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible.
You may object to processing of your personal data for direct marketing purposes at any time. We will stop processing your data for marketing upon receipt of your objection.
Where processing is based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, contact our Data Protection Officer at [email protected] with subject line "Privacy Rights Request". We will respond within 30 days and may request identity verification before processing your request.
pro77 uses cookies, web beacons, and similar technologies to enhance your user experience, analyze platform performance, and deliver personalized content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core platform functionality such as login, account access, and secure transactions. Cannot be disabled. | Session or up to 1 year |
| Performance Cookies | Collect anonymous information about platform usage, page load times, and error reports to improve performance. | Up to 2 years |
| Functional Cookies | Remember your preferences (language, currency display, game favorites) to provide personalized experience. | Up to 1 year |
| Marketing Cookies | Track visits across websites to deliver targeted advertisements and measure campaign effectiveness. | Up to 2 years |
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Note that disabling essential cookies may prevent you from using certain platform features. To manage cookies, consult your browser's help documentation:
pro77 operates internationally and may transfer your personal data to servers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place, including:
All international data transfers comply with applicable data protection laws and maintain equivalent security standards regardless of location.
pro77 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. If we become aware that a minor has registered an account or provided personal information, we will immediately:
Parents or guardians who believe a minor has accessed pro77 services should contact us immediately at [email protected].
pro77 platform may contain links to external websites operated by game providers, payment processors, or other third parties. This Privacy Policy applies only to pro77 services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
pro77 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes by:
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of pro77 services after policy changes constitutes acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy or pro77's data practices, please contact our Data Protection Officer:
By using pro77 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and retention of your personal information as described herein. If you do not agree with any aspect of this policy, please discontinue use of our platform and contact support to close your account.
All data transmission protected by 256-bit SSL encryption. Personal and financial information stored on encrypted, access-controlled servers in secure data centers.
Payment processing adheres to Payment Card Industry Data Security Standards. Your financial data is never stored in unencrypted form and access is strictly limited.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to provide pro77 services.
Strict role-based access ensures only authorized personnel can view personal data, and only for legitimate business purposes. All access is logged and monitored.
Clear data retention periods for all information types. Data securely deleted or anonymized once legal retention requirements expire.
Full support for data subject rights including access, rectification, erasure, and portability. Contact our Data Protection Officer to exercise your rights.
Our Data Protection Officer is available to address your privacy concerns and assist with data-related requests. We're committed to transparency and protecting your rights.